Accommodation and restaurant operations will continue for the time being in all locations under the administration of the bankruptcy estate.

Hotel Oscar, Hotel Rantapuisto, Spahotel Casino

Restaurant and accommodation operations will be continued by the bankruptcy estate at all locations for the time being. The sale of alcohol has been suspended until the authorities grant the bankruptcy estate a license to serve alcoholic beverages.

Payment of reservations

Due to the bankruptcy, reservation or advance payments made before 11 March 2026 cannot be deducted from the price of the accommodation.

Accommodation must be paid in full at the hotel.

If desired, the reservation can be cancelled by notifying our reception:
reception@hoteloscar.fi

Please note that reservation or advance payments will not be refunded.

Gift cards

Due to the bankruptcy, gift cards issued by Primehotels Oy can unfortunately no longer be used as a method of payment.

The unused value of a gift card can be reported as a claim to the bankruptcy estate.

Submitting claims

If you have a claim against Primehotels Oy, for example related to:

  • a cancelled hotel reservation

  • a reservation or advance payment made before the bankruptcy

  • an unused gift card

  • any other claim

please report your claim in writing to the bankruptcy estate at:
primehotels@hpp.fi

A claim notice must include:

  • the principal amount of the claim and interest calculated up to 11 March 2026

  • the basis of the claim

  • any securities

  • the creditor’s name and contact details

The bankruptcy administration will assist with submitting claims if necessary.

Additional information about the bankruptcy proceedings

Primehotels Oy (Business ID 1801261-6) was declared bankrupt by a decision of the Helsinki District Court on 11 March 2026.

The bankruptcy estate is administered by attorney Klaus Majamäki (HPP Asianajotoimisto Oy).

The bankruptcy administration can be contacted by email at:
primehotels@hpp.fi

Due to the large number of inquiries, responses may be delayed.

More information about consumer rights in bankruptcy situations is available on the website of the Finnish Competition and Consumer Authority:
https://www.kkv.fi/kuluttaja-asiat/konkurssi/

For compensation matters related to credit card payments, please contact your own credit card company.

Progress of the bankruptcy proceedings

At this stage, no estimate can be given regarding the duration of the bankruptcy proceedings or possible distributions to creditors.

More information about the progress of the bankruptcy is expected no earlier than summer 2026, when the estate inventory of the company’s assets and liabilities is completed.

More general information about bankruptcy proceedings:
https://www.konkurssiasiamies.fi